FAQs

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Product

The brush utilizes a controlled steam system that gently heats your pet's coat, loosening trapped hair, dander, and debris. The combination of stainless steel and silicone bristles then gently brushes away the loosened material, leaving your pet's coat clean, smooth, and tangle-free. Additionally, the UV light enhances hygiene by killing bacteria and germs.

Yes, the Catever EvoBrush is designed with safety in mind. It features a temperature-controlled system that prevents the steam from becoming too hot and potentially harming your pet. The UV light is also designed to be safe for pets. However, it's always recommended to test the steam and UV light on a small area of your pet's coat first to ensure they are comfortable.

  • Steam is produced consistently and feels warm to the touch.
  • The bristles are soft and flexible, not brittle or damaged.
  • The brush head rotates smoothly and doesn't make any unusual noises.
  • The UV light should turn on when activated.

Yes, the Catever EvoBrush is wireless and rechargeable.

The UV light used in the EvoBrush is specifically designed for safe use on pets. It emits a specific wavelength that effectively targets bacteria while minimizing potential harm to your pet.

Shipping & Returns

All orders are processed and dispatched within 24 hours of purchase confirmation. Orders placed on weekends or holidays will be processed the next business day.

We offer the following shipping methods:

  • Standard Shipping: Free on orders over $40. Delivery within 5-7 business days.
  • Express Shipping: $20 flat rate. Delivery within 2-3 business days.

Yes, we offer international shipping with an estimated delivery time of 7-10 business days. Delivery times may vary based on the destination country and local customs processing.

Yes, we do not ship to P.O. boxes or APO/FPO addresses. Additionally, certain products may be restricted from shipping to specific destinations due to local regulations. If an item cannot be shipped to your location, you will be notified at checkout.

Tracking information will be provided via email once your order has been dispatched.

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